{"id":1339,"date":"2026-05-19T23:07:41","date_gmt":"2026-05-20T02:07:41","guid":{"rendered":"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/?page_id=1339"},"modified":"2026-05-27T18:41:24","modified_gmt":"2026-05-27T21:41:24","slug":"e-sic-sistema-eletronico-do-servico-de-informacoes-ao-cidadao","status":"publish","type":"page","link":"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/e-sic-sistema-eletronico-do-servico-de-informacoes-ao-cidadao\/","title":{"rendered":"Ouvidoria e e-SIC (Sistema Eletr\u00f4nico do Servi\u00e7o de Informa\u00e7\u00f5es ao Cidad\u00e3o)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">O Servi\u00e7o Integrado de Ouvidoria Municipal e Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (e-SIC) do Munic\u00edpio de Santana do Itarar\u00e9 \u00e9 o canal oficial de comunica\u00e7\u00e3o entre o cidad\u00e3o e a Administra\u00e7\u00e3o Municipal. Por meio deste servi\u00e7o, \u00e9 poss\u00edvel encaminhar sugest\u00f5es, elogios, solicita\u00e7\u00f5es, reclama\u00e7\u00f5es e den\u00fancias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As manifesta\u00e7\u00f5es recebidas s\u00e3o analisadas e encaminhadas aos setores respons\u00e1veis para tratamento, apura\u00e7\u00e3o e ado\u00e7\u00e3o das provid\u00eancias cab\u00edveis. Ap\u00f3s a an\u00e1lise, o cidad\u00e3o recebe a devida resposta e a manifesta\u00e7\u00e3o \u00e9 conclu\u00edda de forma transparente e organizada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo para o fornecimento da informa\u00e7\u00e3o \u00e9 de 20 dias, prorrog\u00e1vel por mais 10 dias. Em caso de indeferimento do pedido, o cidad\u00e3o poder\u00e1 interpor recurso em at\u00e9 10 dias, a partir da ci\u00eancia, ao \u00f3rg\u00e3o, que ter\u00e1 5 dias para se manifestar, a contar do recebimento do recurso.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-63a349a9 wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px;padding-top:0px;padding-bottom:0px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-spectra-id=\"spectra-mpkhuwpy-lrzvs8\" class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"376\" height=\"75\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/capture_260524_215412.png\" alt=\"\" class=\"wp-image-2736\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/capture_260524_215412.png 376w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/capture_260524_215412-300x60.png 300w\" sizes=\"auto, (max-width: 376px) 100vw, 376px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:10px;margin-bottom:10px;padding-left:20px;font-size:18px;font-style:normal;font-weight:800;text-transform:uppercase\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2733\" style=\"width: 20px;\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png\" alt=\"\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png 181w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner-150x150.png 150w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/> <a href=\"https:\/\/transparencia.betha.cloud\/#\/ZAA6t2_GdA4J1ZCwMJsJgw==\/acesso-informacao\/solicitacao-acesso-informacao\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Solicitar informa\u00e7\u00e3o<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:10px;margin-bottom:10px;padding-left:20px;font-size:18px;font-style:normal;font-weight:800;text-transform:uppercase\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2733\" style=\"width: 20px;\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png\" alt=\"\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png 181w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner-150x150.png 150w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/> <a href=\"https:\/\/transparencia.betha.cloud\/#\/ZAA6t2_GdA4J1ZCwMJsJgw==\/consulta-acesso-informacao\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Consultar Pedido<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:10px;margin-bottom:10px;padding-left:20px;font-size:18px;font-style:normal;font-weight:800;text-transform:uppercase\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2733\" style=\"width: 20px;\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png\" alt=\"\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png 181w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner-150x150.png 150w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/> <a href=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/rol-de-documentos-classificados\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rol de documentos classificados<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:10px;margin-bottom:10px;padding-left:20px;font-size:18px;font-style:normal;font-weight:800;text-transform:uppercase\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2733\" style=\"width: 20px;\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png\" alt=\"\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png 181w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner-150x150.png 150w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/> <a href=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/rol-das-informacoes-desclassificadas\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rol das informa\u00e7\u00f5es desclassificadas<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:10px;margin-bottom:10px;padding-left:20px;font-size:18px;font-style:normal;font-weight:800;text-transform:uppercase\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2733\" style=\"width: 20px;\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png\" alt=\"\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner.png 181w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/esic-banner-150x150.png 150w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/> <a href=\"https:\/\/transparencia.betha.cloud\/#\/ZAA6t2_GdA4J1ZCwMJsJgw==\/acesso-informacao\/estatistica-acesso-informacao\" target=\"_blank\" rel=\"noreferrer noopener\">Estat\u00edsticas do acesso \u00e0 informa\u00e7\u00e3o<\/a><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-spectra-id=\"spectra-mpdf8yf9-7b0fa3\" class=\"wp-block-image size-full is-resized\" ><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"73\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/capture_260524_220301.png\" alt=\"\" class=\"wp-image-2743\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/capture_260524_220301.png 375w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/capture_260524_220301-300x58.png 300w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<figure data-spectra-id=\"spectra-mpdfpds7-gk6ru4\" class=\"wp-block-image size-full is-resized\" ><a href=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/formulario-solicitacao-informacao-pn.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"184\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pf-1024x184-1.png\" alt=\"\" class=\"wp-image-1355\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pf-1024x184-1.png 1024w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pf-1024x184-1-300x54.png 300w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pf-1024x184-1-768x138.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure data-spectra-id=\"spectra-mpdfqd1s-l57iyk\" class=\"wp-block-image size-full is-resized\" ><a href=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/formulario-solicitacao-informacao-pj.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"184\" src=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pj-1024x184-1.png\" alt=\"\" class=\"wp-image-1356\" srcset=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pj-1024x184-1.png 1024w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pj-1024x184-1-300x54.png 300w, https:\/\/santanadoitarare.pr.gov.br\/transparencia\/wp-content\/uploads\/2026\/05\/pj-1024x184-1-768x138.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\t<p data-spectra-id=\"spectra-mpoevhmc-5cv6ge\"\t\tclass=\"wp-block-spectra-content\">\n\t\t<strong>Departamento Respons\u00e1vel:<\/strong> Administra\u00e7\u00e3o<br><strong>Servidor respons\u00e1vel: <\/strong>Jos\u00e9 Verg\u00edlio da Silva | Fone: (43) 3771-3400<br>Expediente: de Segunda \u00e0 Sexta das 8h \u00e1s 11h30 e das 13h \u00e1s 17h<br>Endere\u00e7o: Pra\u00e7a Frei Mathias de Genova n\u00ba. 184 \u2013 Centro <br>SANTANA DO ITARAR\u00c9 \u2013 PR | E-mail: ouvidoria@santanadoitarare.pr.gov.br\t<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div data-spectra-id=\"spectra-4fe03403-34e0-4dbe-9eda-5fe1996afe44\" style=\"display: flex;justify-content: center\" class=\"wp-block-spectra-separator spectra-separator-color\">\n\t<div class=\"spectra-separator-line\" style=\"margin-left: auto; margin-right: auto; background-color: #abb8c3; \"><\/div>\n<\/div>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-small-font-size wp-block-paragraph\">\u00daltima atualiza\u00e7\u00e3o:<\/p>\n\n\n<div style=\"margin-top:-20px;margin-bottom:-20px\" class=\"has-text-align-left wp-block-post-date__modified-date wp-block-post-date\"><time datetime=\"2026-05-27T18:41:24-03:00\">27 de maio de 2026<\/time><\/div>\n\n<div data-spectra-id=\"spectra-mpdfunzg-5su9fe\" class=\"wp-block-button spectra-buttons wp-block-spectra-buttons\">\n\t\n<a data-spectra-id=\"spectra-mpdfuo6j-jx9ggn\" href=\"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/\" target=\"_self\" aria-label=\"VOLTAR\" class=\"wp-block-button__link wp-element-button wp-block-spectra-button\">\n<div class=\"spectra-button__link\">VOLTAR<\/div><\/a>\n\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Servi\u00e7o Integrado de Ouvidoria Municipal e Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (e-SIC) do Munic\u00edpio de Santana do Itarar\u00e9 \u00e9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1339","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"transparencia","author_link":"https:\/\/santanadoitarare.pr.gov.br\/transparencia\/author\/transparencia\/"},"uagb_comment_info":0,"uagb_excerpt":"O Servi\u00e7o Integrado de Ouvidoria Municipal e Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (e-SIC) do Munic\u00edpio de Santana do Itarar\u00e9 \u00e9 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